Frequently Asked Questions (FAQs)

1. What is TinyBarks?
TinyBarks is an online pet products store specializing in high-quality supplies for dogs and cats. We offer toys, treats, accessories, grooming essentials, and more—shipped across the USA.

2. Where do you ship?
We currently ship within the United States, including all 50 states. Unfortunately, we do not offer international shipping at this time.

3. How long does shipping take?
Orders are processed within 1-3 business days. Standard shipping usually takes 3-7 business days, while expedited options are available at checkout.

4. What is your return policy?
We accept returns within 15 days from the date of delivery for unused and unopened items. If your product arrives damaged or defective, please contact us for assistance. For more details check our Returns & Refunds page.

5. How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking details. You can use this information to monitor your shipment’s progress.

6. What payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, American Express, Discover and others) and PayPal.

7. Are your products safe for my pet?
Absolutely! We prioritize safety and quality. Our products are carefully selected to ensure they meet pet-friendly standards.

8. Can I change or cancel my order?
We process orders quickly, but if you need to make changes or cancel, please contact us within 24 hours of placing your order. We’ll do our best to accommodate your request.

9. How can I contact customer support?
You can reach our friendly support team at support@tinybarks.com. We’re happy to help!